According to research published this week by CV Library, candidates are failing to turn up to interviews due to poor engagement. This mirrors the findings from our recent candidate experience research which looked at the disconnect between candidates and employers views of recruitment experience. Employers have the perception they deliver a great candidate experience with regular communication, preparation prior to face to face assessment and ongoing feedback. This unfortunately isn't the candidate perception
Candidates are expecting much more engagement from employers during their recruitment journey. With a tight labour market and skills shortages, talented people know they are in high demand and are in the driving seat. They know their potential value and are not afraid to turn their back on a potential employer that doesn't deliver a great experience from the get go.
Next time you have a spare hour (the average time it takes to complete an application), apply for a job with your organisation to experience what its like from a candidate perspective. You might change your mind....
The research, which surveyed 1,200 professionals, found that one third of jobseekers (33.8%) failed to turn up to an interview because they decided that they didn’t want the job anymore, whilst a further 22.1% stated that, following independent research on the company, they had decided that it wasn’t a good fit for them.