Aon Hewitt has released a study - the 2017 Trends in Global Employee Engagement Report -  which reveals that employee engagement has declined for the first time since 2012.

Rapid advances in technology create uncertainty about job security in many industries and are one of the many factors contributing the falling engagement, according to the report.

So why should organisations care about low engagement levels? Because, ultimately it can lead to poorer financial performance caused by the knock-on effect of dropping engagement levels: higher turnover of staff which is costly, steeper absenteeism and lower customer satisfaction. 

Working on improving employee satisfaction is not a nice 'fluffy HR' gesture but a sound business decision.