We all know that onboarding is inconsistent.
And great new joiners come in bursting with energy, wanting to make the best impact they can. How can organisations harness that engagement 'high' to get people to feel at home and ready to deliver?
Julie Zhuo at Facebook gives us some great insights on 'how to start well' from the candidate perspective – an art she has honed while at Facebook, simply because things move so quickly.
Perhaps it's worth considering that, as a recruiting business, you should be creating the conditions for people to come in thinking and behaving in the way she suggests.
Her top tips: Build relationships. Ask what you can do for the company. Treat everything as new. And ask deep questions.
Ask deep questions — every “what” should be followed by a “why” You’ll likely be drinking new information from a firehose in your new role, buried under a pile of digital documents recounting the collective work of your organization for the past several months, or even years. What internal posts, polished presentations, and roadmap documents often lack are the thinking that went into all those decisions. How can you unpack the tough dilemmas and trade-offs that live in the collective consciousness of your team, but are rarely written down? Your most powerful tool is: “Why?”