Why quote the lyrics from Lionel Richie's classic song Hello!  That's simple.  it brings to life a small but in reality, a huge truth about improving your hiring process.  Next time you are on the train or at a coffee shop look around and what do you see? Probably 80% of the people you observe are using their mobile device - watching TV/Video, checking email, using social media or messaging.

We are 100% connected all the time and yet ......

One of the biggest complaints from job seekers is the poor communication in the application process.  This article states that 36% of applicants expect communication but my suspicion is that the figure is way higher. If we are so connected, is it not time that employers improved the communication experience in the application process?  With Glass Door and other social channels allowing candidates to comment so easily on good and bad experiences why not do more to close the communication gap?