Understanding where your top talent resides is a key factor in any successful company. However, understanding where your critical roles are and just how happy/well performing the individual in it is, really is vital. Another great article from McKinsey & Co on the value of understanding ALL layers to your workforce is a central step in matching talent to value.
Companies can more closely connect their talent and their opportunities to create value by using quantifiable measures to investigate their organizations’ nooks and crannies to find the most critical roles, whether they lie in design, manufacturing, HR, procurement, or any other discipline. They can define those jobs with clarity to ensure that top performers with the appropriate skills fill the roles. And they can put succession plans in place for each one.