In the absence of good recognition the conversation will always be focused on pay but this article from the previous MD of Waitrose confirms once more that it is not always about pay. Recognition is really important and the interesting insight here is the different views by gender and generation. Many organisations today have varying forms of recognition scheme, my surprise is that many line managers fail to engage with them effectively and see them as something from "HR". Tragic but true!
It was a good prompt for me today to think about people that have delivered something exceptional at TMP and make sure that I don't fall into the same trap.
I wanted to include an opportunity for staff to list three things that would make them happier at work.Just as I discovered from my time at Waitrose, their feedback is diverse. Just over one third (36pc) listed higher pay as one of their three responses. The only surprise here is that you might expect the number to be higher. Why wouldn’t 100pc of staff say somewhere in their list that they wanted a raise? As I’ve revealed before in this series, recognition of a job well done is a greater driver of workplace happiness than pay. But what’s interesting is how this response plays between different groups. Compensation was mentioned 12pc more by men than women; 25pc more by non-managers than managers; and a whopping 64pc more by millennials than those over the age of 30.