So what's the difference?
In many organisations much focus and attention is placed on employee engagement and employee experience. There are few organisations that focus on 'workforce' experience which considers interactions between those on direct payroll, contingent workers and C-level leaders. It's a holistic definition for the whole workforce including contractors, consultants, gig workers and crowd sourced talent as well as those on the payroll.
An interesting concept and one that should be taken into account especially with the future of work and technology in mind. In an ever changing landscape how employees connect, collaborate and perform will continue to evolve therefore a positive workforce experience will be key.
A positive workforce experience is key to organizational success, especially in the digital era. Always-on technology has changed how employees interact, collaborate, and perform.