Developing trust is a key facet of any leadership role. But why is it important? Without the trust of your employees when you ask them to follow you, especially through change, you will see them flock away. To continue to develop the organisation you'll need to have the backing of your staff, and be sure that they will follow you when times are hard or difficult. 

It's not a given you are trustworthy because you are the leader.

The more traditional view on leadership is it's all about you; your vision, your plan and your strategy, your courage and instinct. However building trust requires you think from a different perspective. But good leadership really isn’t about you. 

Leadership is providing an environment where people can grow and develop and in return they give you their commitment to share your goals and mission. It’s also about empowering other people, trusting them, and about making sure that the impact of your leadership continues into your absence.

According to Management Study Guide the primary facets of trust are:

  • Truth/Honesty
  • Proficiency/Competency
  • Commitment
  • Reliability
  • Sincerity/Openness

There are two types of trust; one is the trust in you as a leader, that you are competent in your role and will make the right decisions in the best interest of the business sustainability (cognitive trust) and the trust that you take into consideration your staff, the people who get things done when you are in meetings or not around (affective trust) says Investors in People.

Cognitive trust is the more dispassionate trust based on evidence and matter of the head. Affective trust is built by empathy, closeness and genuine feelings of concern and care as well as the degree to which we think someone’s intentions are trustworthy, their ethics sound and their integrity whole.

Harvard Business Review in their article says that development trust as a leader requires three factors. "People tend to trust you when they believe they are interacting with the real you (authenticity), when they have faith in your judgment and competence (logic), and when they feel that you care about them (empathy)."

How are you going to build trust?